Last year Urban Outfitters employed Dawn-Marie Hutchinson to prevent hackers accessing their computers. She believes this problem has been over-hyped, calling it “crazy hysteria”.
Hutchinson is one of a group of professionals who are taking a stand in a debate about cyberattacks, and whether or not they should be disclosed. They are challenging the current opinion that brands should notify customers, retailers and authorities. These executives are arguing that a large amount of breaches do not cause harm and should be kept quiet. Not every piece of information which is exposed is stolen or used, or a valuable trade secret. They also suggest that revealing everything to the public could do more harm by exposing company weaknesses.
The counter-argument is that corporations have a duty to reveal any hacks to those affected, and that this disclosure aids in preventing it happen again, and helping others respond to such a breach.