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Dixons, Argos and Comet pledge action on warranties Tuesday, 7th February 2012
Britain’s three largest electrical retailers have promised the Office of Fair Trading (OFT) to improve the transparency of their extended warranties to avoid a full-blown investigation by the competition watchdog. On Tuesday the OFT revealed the findings from its third study in just over a decade on the £1 billion-a-year industry for extended warranties, and found consumers may not be getting the best value for money.
ASA puts its foot down with new rule to end price war squabbles Monday, 12th December 2011
After a full twelve months of bickering and name calling from the Big Four supermarkets, the Advertising Standards Authority (ASA) has finally lost its patience. From this month, a rival company will no longer be able to lodge a complaint unless it can prove it has tried to resolve the issue with a competitor.