A 14 per cent fall in the use of cash means the method of payment now stands at its lowest level on record as online and contactless payments soar.
New research from e-commerce giant eBay has shed new light on the way consumers interact with multichannel retailing brands – with a third of those surveyed using both online and offline sales channels in their purchase journey. A survey conducted in the UK and Germany found that 31 per cent of consumers visited a store before buying online, while 34 per cent research a product online before making a purchase in store.
Online spending in December is expected to pass the £10 billion mark for the first time, rising 15 per cent on last year’s results.
Spending on smartphones rose by an impressive 150 per cent in September, boosting an overall 13 per cent increase in internet shopping since August.
The latest figures released by the British Retail Consortium and Nielsen find a toxic mix of bad weather, supermarket promotions and long-standing economic pressures led to prices in high street stores rising at their slowest rate in three and a half years. Food prices fell 0.4 per cent in April, while non-food prices dropped 1.1 per cent compared with March to a rate last seen in November 2009.
Long-dubbed the ‘lipstick effect’ for the rise in beauty sales correlating to a dip in consumer confidence, it seems British shoppers are still resorting to small luxury purchases to boost their mood. The latest report from Mintel found spending on beauty and personal care products has increased 11 per cent since the beginning of the credit crisis in 2007.
While Oxford Street and Bond Street continue to demand some of the highest rent rates in the world, it seems retailers are increasingly looking further afield for central locations. According to new research from Savills reported by the Telegraph, rents in areas such as Tottentham Court Road, Kengington High Street and Lower Regent Street could grow by 30 per cent to 50 per cent in the next few years, as retailers continue to clamour for space in the centre of the capital.
The high street suffers another blow as new research forecasts further falls in rental values. A survey released on Tuesday by the Royal Institution of Chartered Surveyors’ (RICS) found a 13 per cent fall in the net balance of businesses looking to rent retail premises in the final three months of 2012, after an 18 per cent fall in the previous quarter.
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