House of Fraser will take its omni-channel offering to a new level this summer as it rolls outs a new evening delivery service for customers, according to Retail Week. The paper reported that from August this year customers will be able to place an order online up to midnight for guaranteed home delivery the next evening between 6pm and 10pm.
Fashion designer Jenny Rose has signed a deal with House of Fraser in Abu Dhabi to stock her Bump in a Box and MyCozzie Islamic swimwear lines.
House of Fraser, M&S and Amazon top online study as research reveals only 7% of retailers incentivise shoppers post-purchase
New research from Owned It reveals only 7 per cent of the UK’s leading online retailers encourage social sharing after a product has been purchased. While there has been plenty of work on improving abandoned basket rates and interaction over social media channels, it seems many retailers are falling short the minute a sale is confirmed.
Consumer watchdog Which? has found that WH Smith is Britain’s worst store, according to a consumer poll of 100 high street brands. At the other end of the scale, Apple were crowned the best store knocking off last year’s winner Lush, who finished a respectable second, with the Disney Store coming in at third.
Speculation that House of Fraser could be taken over by Qatari investors surges as sources say a deal could be worth more than £300 million. Citing City sources, the Daily Mail this weekend reported Qatari investors had been involved with talks concerning the acquisition of House of Fraser for several weeks.
Image credit: The Mall at World Trade Centre Aldar
House of Fraser will open its first store outside of the UK and Ireland in Abu Dhabi later this year, as it prepares to anchor The Mall at World Trade Centre. Expected to launch early in the second half of the year, House of Fraser’s new store will occupy three levels, joining H&M, BHS, Ted Baker and Pandora at the new shopping centre.
House of Fraser on Monday revealed a 6.3 per cent rise in like-for-like sales excluding VAT over Christmas, in what it described as its ‘best ever Christmas sales period’. The department store group, which operates 60 stores across the UK and Ireland, said it had seen a positive sales performance both in-store and online, with record-breaking online sales up 48 per cent in the 6 weeks to 5 January 2013.
House of Fraser’s executive chairman Don McCarthy is reported to be involved in talks with a number of interested buyers for the department store, including Sports Direct and its owner Mike Ashley. According to the Guardian, McCarthy would not comment on speculation surrounding the sale, but insisted he would look after the interests of the shareholders.
It’s thought House of Fraser is preparing to take its department stores overseas as it considers a Middle Eastern expansion for 2013. Sources cited by the Sunday Express have said the group expects to test the water next year with its first store opening in Abu Dhabi.
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