The British department store group, House of Fraser, is gearing up to trail a new system, ‘virtual queuing’, that will assist customers queuing at the Buy & Collect service.
Online fashion retailer ASOS, and logistics group Norbert Dentressangle, have confirmed that they have struck a three-year deal worth in excess of £100 million. The deal is part of ASOS’ expansion plan to expand the size of its Barnsley distribution centre by 25 per cent, effectively doubling its storage capacity.
Having once transformed Harvey Nichols into a leading fashion brand, the self-professed ‘Queen of Shops’, Mary Portas, has now said that the luxury department store has “lost its edge”. Portas worked for Harvey Nichols during an eight-year stint in the 1990s, where she first rose to notoriety with her ground-breaking window displays.
House of Fraser will take its omni-channel offering to a new level this summer as it rolls outs a new evening delivery service for customers, according to Retail Week. The paper reported that from August this year customers will be able to place an order online up to midnight for guaranteed home delivery the next evening between 6pm and 10pm.
Fashion designer Jenny Rose has signed a deal with House of Fraser in Abu Dhabi to stock her Bump in a Box and MyCozzie Islamic swimwear lines.
House of Fraser, M&S and Amazon top online study as research reveals only 7% of retailers incentivise shoppers post-purchase
New research from Owned It reveals only 7 per cent of the UK’s leading online retailers encourage social sharing after a product has been purchased. While there has been plenty of work on improving abandoned basket rates and interaction over social media channels, it seems many retailers are falling short the minute a sale is confirmed.
Consumer watchdog Which? has found that WH Smith is Britain’s worst store, according to a consumer poll of 100 high street brands. At the other end of the scale, Apple were crowned the best store knocking off last year’s winner Lush, who finished a respectable second, with the Disney Store coming in at third.
Speculation that House of Fraser could be taken over by Qatari investors surges as sources say a deal could be worth more than £300 million. Citing City sources, the Daily Mail this weekend reported Qatari investors had been involved with talks concerning the acquisition of House of Fraser for several weeks.
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