House of Fraser set to trail virtual queueing system for better customer experience Friday, 6th September 2013
The British department store group, House of Fraser, is gearing up to trail a new system, ‘virtual queuing’, that will assist customers queuing at the Buy & Collect service.
ASOS ties up £100 million deal with logistics firm Monday, 2nd September 2013
Online fashion retailer ASOS, and logistics group Norbert Dentressangle, have confirmed that they have struck a three-year deal worth in excess of £100 million. The deal is part of ASOS’ expansion plan to expand the size of its Barnsley distribution centre by 25 per cent, effectively doubling its storage capacity.
Mary Portas claims Harvey Nichols has "lost its edge" Tuesday, 27th August 2013
Having once transformed Harvey Nichols into a leading fashion brand, the self-professed ‘Queen of Shops’, Mary Portas, has now said that the luxury department store has “lost its edge”. Portas worked for Harvey Nichols during an eight-year stint in the 1990s, where she first rose to notoriety with her ground-breaking window displays.
House of Fraser to launch next-day evening delivery service Monday, 15th July 2013
House of Fraser will take its omni-channel offering to a new level this summer as it rolls outs a new evening delivery service for customers, according to Retail Week. The paper reported that from August this year customers will be able to place an order online up to midnight for guaranteed home delivery the next evening between 6pm and 10pm.
House of Fraser Abu Dhabi to stock Islamic swimwear Tuesday, 25th June 2013
Fashion designer Jenny Rose has signed a deal with House of Fraser in Abu Dhabi to stock her Bump in a Box and MyCozzie Islamic swimwear lines.
House of Fraser, M&S and Amazon top online study as research reveals only 7% of retailers incentivise shoppers post-purchase Friday, 7th June 2013
New research from Owned It reveals only 7 per cent of the UK’s leading online retailers encourage social sharing after a product has been purchased. While there has been plenty of work on improving abandoned basket rates and interaction over social media channels, it seems many retailers are falling short the minute a sale is confirmed.
WH Smith voted worst store by consumers Friday, 17th May 2013
Consumer watchdog Which? has found that WH Smith is Britain’s worst store, according to a consumer poll of 100 high street brands. At the other end of the scale, Apple were crowned the best store knocking off last year’s winner Lush, who finished a respectable second, with the Disney Store coming in at third.
Is House of Fraser next on the Qatari takeover? Monday, 6th May 2013
Speculation that House of Fraser could be taken over by Qatari investors surges as sources say a deal could be worth more than £300 million. Citing City sources, the Daily Mail this weekend reported Qatari investors had been involved with talks concerning the acquisition of House of Fraser for several weeks.
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